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Help with inquiries regarding products, account concerns, store policies, and website usage is now provided via our AI Assistant, which can be engaged with via the chat window on the right side of this page. If you do not see the chat window, look for and click the chat icon in the bottom right hand corner of the website.
Support beyond AI assistance is limited to the following topics:
- problems logging into your account
- rectifying an accidental duplicate purchase
- permanently closing your account (irreversible)
- reporting a crash error with software that has already been successfully installed
Escalation requests outside of these topics will not generate a response from an OwnHammer team member.
Much information can also be found via the following resources:
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