Frequently Asked
Questions
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S h i p p i n g & R e t u r n s
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All transactions in the OwnHammer.com store are for digital download only. Under no circumstances will transaction items be physically mailed. If you cannot download your purchased content, contact support and we will work with you to get your products to you.
In accordance with the Terms of Use Agreement at OwnHammer.com, the following is our refund policy:
"All sales are final. Once a monetary transaction has been initiated you cannot cancel the purchase or receive a refund for the purchase. No cancellations, refunds, exchanges, or credits are offered. Once you have paid for merchandise it is your sole responsibility and obligation to retrieve or abandon it within seventy-two (72) hours. Once our server has verified that you have successfully downloaded your merchandise, we hold no obligation to you in assisting with claims of lost, deleted, or otherwise misplaced downloaded content, either through re-enabling your ability to download the purchased content again or through aiding in finding your downloaded content via a support request."
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